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Calling the Bank Date: Sent Monday, July 14, 2014 Category: None

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My daughter called me at work to say I was to phone "Josh" at the bank about my account. So, I called my bank and the operator asked me what Josh's last name was, and I explained that he hadn't left his last name.

When she asked for his department, I said that I didn't know.

"There are 1,500 employees in this building, ma'am," she advised me rather sharply.

After a few more brusque comments, I was becoming angry so I asked her for her name.

"Danielle," she said.

"And your last name?" I asked.

"Sorry," she replied, "we're not allowed to give out last names."

Received from Thomas Ellsworth.