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UNASSIGNED: This funny is in the 'unassigned' queue which means it has been picked to be mailed out to the mailing list, but has not been assigned a date yet. It may or may not have been checked by the editors, so don't be surprised if you find a grammar error or two. Of course, it could be removed or shuffled to another queue at any time. Your votes help us decide if a funny should be mailed out (or not). Please give your opinion by voting.

Technical Support - 1 Date: No date scheduled Category: None

Rating: 3.57/5 (87 votes) Click a button to cast your vote

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True story from a Novell NetWire SysOp:

Caller:
"Hello, is this Tech Support?"

Tech Rep:
"Yes, it is. How may I help you?"

Caller:
"The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"

Tech Rep:
"I'm sorry, but did you say a cup holder?"

Caller:
"Yes, it's attached to the front of my computer."

Tech Rep:
"Please excuse me if I seem a bit stumped, it's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?"

Caller:
"It came with my computer, I don't know anything about a promotional. It just has '4X' on it."

At this point the Tech Rep had to mute the caller, because he couldn't stand it. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive.

Received from Thomas Ellsworth.