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More Customer Service Funnies Date: Sent Tuesday, March 15, 2011 Category: None

Rating: 3.57/5 (191 votes) Click a button to cast your vote

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This is from my husband, Jack, who used to work in customer service.

Here are some things that really happened to me when I was in customer support:

1) I asked a lady to send me a copy of her disk. I received a fax with a photocopy of a diskette. When I called her and said, "No, I need an actual copy of the disk," she mailed me another photocopy. I then told her there was nothing I could do for her. She would have to buy a new copy of the software.

2) I was trying to help a guy who wasn't too computer savvy. I said to him, "OK, I need you to type in C, space, backslash." He said, "Where's the 'C'?"

3) Back in the day when everything was dial-up, a lady called me and said every time she tried to connect to the Internet, her phone would go dead. I said, "Do you have more than one phone line?" She said, "Nope, just the one."

4) A guy called me and said, "My software's not working." I said, "Did anything change?" He said no, so I ran down the standard list of things to check for, starting with "Is this the same computer you started with?" He said, "No, I bought a new one. Does that make a difference?" I told him, "Unless your new computer has a telepathic connection to the old one, you'll have to reinstall the software." He said, "How can I get a telepathic connection?" I told him it was brand new and not available to the general public yet, and he would have to wait a couple of years.

Received from Ruth Taylor.